bvske
Support
Questions, ideas or something not working? Write to us. We reply in English, Portuguese or Spanish.
If you can, include your iPhone model and iOS version. In the app, Settings › Contact us fills this in for you.
Frequently asked questions
Where are my videos stored?
Only on this iPhone, inside the app. Nothing is sent to servers: no videos, no scripts, no coach scores.
If I delete the app, do I lose my videos?
Yes. Before deleting the app, save to Photos or share the videos you want to keep.
How do I save a video to Photos?
In the Gallery, touch and hold the video › Save to Photos. With Pro, you can turn on "Save to Photos automatically" in Settings › Data.
How does the coach score work?
While you record, the app measures the light on your face (40% of the score), the framing (30%) and your voice level (30%). At the end it shows the score and what is most worth improving.
Does the coach use the internet or cloud AI?
No. All analysis happens on the iPhone itself, in real time. It even works in Aeroplane Mode.
Why do I see the backlight warning?
When there is a window or strong light behind you, your face goes dark. Turn to face the light or close the curtain behind you.
How do I use the teleprompter?
In the Scripts tab, write your text and tap the camera button next to it. The camera opens with the script scrolling at your chosen pace.
Can I record with the volume buttons?
Yes. With the camera open, either volume button starts and stops recording. You can turn this off in Settings › Camera.
Why don't 4K or 60 fps show up?
It depends on the selected camera: some lenses or devices can’t record at those settings. Switch cameras and check again.
What does "Save cropped to format" mean?
The video is saved with just the framed area (for example 4:5 for the feed), ready to post with no editing.
How do I contact support?
Write to hello@bvske.app or tap Settings › Contact us. We reply in Portuguese, English or Spanish.